Terms of Service
Terms of Service
OVERVIEW
This website is operated by Knotly. Throughout the site, the terms “we”, “us” and “our” refer to Knotly. Knotly offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, then you may not access the website or use any services.
Any new features or tools added to the store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose or violate any applicable laws, including copyright laws.
You must not transmit any malicious code, viruses, or destructive software. Any violation of these Terms may result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be solely relied upon.
We reserve the right to modify website content at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO SERVICES & PRICES
Prices for our products may change without notice.
We reserve the right to modify or discontinue any part of the Service without notice at any time.
We shall not be liable for any modification, suspension, price change, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities.
Because Knotly sells digital crochet and amigurumi patterns, all products are subject to our Return & Refund Policy.
We strive to display product images and descriptions accurately, but we cannot guarantee that your device display will perfectly represent colors or details.
We reserve the right to:
- Limit sales by region or customer
- Limit quantities of products
- Discontinue products at any time
- Change product descriptions or pricing without notice
We do not guarantee that products or services will meet all expectations or that service errors will always be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate billing and account information for all purchases made on our website.
For additional details, please review our Return & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
Any use of optional third-party tools is entirely at your own risk and subject to the terms of those providers.
Future features or services added to the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party websites or services.
We are not responsible for examining or evaluating third-party content, products, services, or websites and shall not be liable for any damages related to third-party transactions.
SECTION 9 – USER COMMENTS & FEEDBACK
If you submit feedback, ideas, comments, or suggestions, you agree that we may use, edit, publish, or distribute them without restriction.
You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS & INACCURACIES
Occasionally, there may be information on our website containing typographical errors, inaccuracies, or omissions relating to pricing, promotions, product descriptions, or availability.
We reserve the right to correct errors and cancel orders if any information is inaccurate.
SECTION 12 – PROHIBITED USES
You are prohibited from using the website or its content:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To upload malicious code or spam
- To collect personal information of others
- To harass, discriminate, or abuse others
- To interfere with website security features
We reserve the right to terminate your use of the Service for violations.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service.
All products and services are provided “as is” and “as available” without warranties of any kind.
In no case shall Knotly, its owners, employees, affiliates, or service providers be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or products purchased through the Service.
Some jurisdictions do not allow certain liability limitations, so our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Knotly and its affiliates, partners, employees, and service providers from any claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either you or us.
We may terminate access to our Services immediately if we believe you have violated these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service and any related policies constitute the entire agreement between you and Knotly regarding the use of our website and services.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws of the United States.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Email: knitkknot@gmail.com