Privacy Policy
PRIVACY STATEMENT
This Privacy Statement explains how Selfetic (collectively, "we," "us," or "our") collect, use, share and process your information.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Here is a description of the types of personal data we may collect and how we may use it:
Privacy Policy
At Knotly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase digital crochet patterns, or interact with our services.
Information We Collect
Information You Provide
We may collect personal information you provide directly to us, including:
- Name
- Email address
- Billing information
- Payment details
- Messages sent through our contact forms or customer support
Payment Information
When you make a purchase, payment information is securely processed through trusted third-party payment providers. We do not store your full credit or debit card information on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Approximate location information
This information helps us improve our website, products, and customer experience.
How We Use Your Information
We use your information to:
- Process and deliver your digital products
- Provide customer support
- Improve our website and services
- Send order confirmations and important updates
- Respond to inquiries and requests
- Prevent fraud and protect our website security
- Send promotional emails and offers (only if you opt in)
Cookies & Tracking Technologies
Knotly uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
Cookies may help us:
- Remember your preferences
- Keep items in your cart
- Understand how visitors use our website
- Improve website performance
You can disable cookies through your browser settings, though some website features may not function properly.
Sharing of Information
We do not sell your personal information.
We may share limited information with trusted third-party providers that help us operate our business, including:
- Payment processors
- Website hosting providers
- Email marketing platforms
- Analytics services
These providers only receive the information necessary to perform their services.
Data Security
We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing emails
- Request a copy of your stored data
To make a request, please contact us using the email below.
Children's Privacy
Knotly does not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Updated versions will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: knitkknot@gmail.com
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device that help websites function properly and improve user experience.
Types of Cookies We Use
Essential Cookies
Required for website functionality such as checkout and account access.
Performance Cookies
Help us understand how visitors use our website and improve performance.
Analytics Cookies
Allow us to measure traffic, user behavior, and marketing effectiveness.
Advertising Cookies
Used to display more relevant advertisements and marketing content.
Social Media Cookies
Enable sharing content through social media platforms.
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Governing Law
These policies shall be governed and interpreted in accordance with the laws applicable in the United States.
Questions & Support
If you would like to access, update, or delete your personal information, or if you have any privacy-related concerns, please contact us at:
Email: knitkknot@gmail.com